Dear Tim
Thank you so very much for all the work you carried out on my central heating boiler. It has had a great deal of problems over the last few months and you have spent a great deal of time and skill sorting out its many problems. You also had to spend a great deal of time dealing with the manufacturers, culminating with you arranging a meeting with them, where you were able to sort out the last of its problems.
It would have been easy for you just to tell me that I needed a new combi boiler, which would have been a great expense for me, but with your persistence and skill you have saved me a great deal of money and I have a warm home. I will definitely recommend you in the future.
Kind regards, Elizabeth Leslie-Smith Redgrave, Norfolk

Dear Tim,
I was in need of a new boiler so I contacted British Gas who sent round one of their so called experts. The "SALESMAN" was quite pushy and gave me a quote that seemed very expensive. I ask my son-in-law if he new anyone who could give me a price to compare with the quote as he belongs to BNI. He recommended Star Plumbing and Heating. You gave me great advise, you were not pushy, you were much cheaper, the installation went smoothly and I now have a great boiler which is more economical saving me money.
Big thanks, Jane Burrell Palgrave, Suffolk

Dear Tim
I recently asked you to come and service our boiler and indicated that there was a lack of heat in the upstairs radiators. You arrived on time and began to lay dust sheets in the work area. You then stripped the boiler down for cleaning and inspection. During the service you managed to balance our central heating system which left us with a very warm feel throughout the house. Making for a happy home. The advice and knowledge you give is second to none. The service you provide is very professional and faultless, to say the least.
I won’t hesitate to forward your details to others with the highest of recommendations and will continue to use your services for the foreseeable future.
Many thanks, Dave Spence Shutterman Limited Suffolk